The
2006 Report to the Secretary:
Rural
Health and Human Service Issues
The
National Advisory Committee on Rural Health and Human Services
January
2006
Contents
Acknowledgements
NAC
Committee Members
About
the Committee
Executive
Summary
Introduction
References
Access
to Pharmaceuticals and Pharmacy Services in Rural Areas
Recommendations
References
Health
Information Technology in Rural Areas
Recommendations
References
Family
Caregiver Support of the Rural Elderly
Recommendations
References
Acronyms
Used
Acknowledgements
The 2006 Report to the Secretary
is the culmination of a year of collective effort by the National Advisory
Committee on Rural Health and Human Services. I would like to thank each
of the Committee members for their hard work, but I would like to give special
attention to the chairs of the subcommittees of each of the three chapters:
Sue Birch, Family Caregiver Support of the Rural Elderly; Michael Meit,
Health Information Technology in Rural Areas; and Tom Ricketts, Access to
Pharmaceuticals and Pharmacy Services in Rural Areas. I would also like
to mention the hard work of McKing Consulting Corporation's Jake Culp and
Sahi Rafiullah, who drafted key sections of the report, and Jeff Human,
Jennifer Roberts and Felicia Pratt, who managed the logistics for each of
the Committee meetings. Deanna Durrett, Anjali Garg and Phuong Luu, Truman
Fellows with the Office of Rural Health Policy, provided research support
and assistance in drafting key sections of the final report. Finally, I
would like to thank Beth Blevins for her work in the editing and layout
of the report.
The Committee relied on a
number of important data sources for this report. The American Hospital
Association and the Office of the National Coordinator for Health Information
Technology provided data for the chapter on Health Information Technology
in Rural Communities. The Rural Assistance Center, American Pharmacists
Association and the American Society of Health Systems Pharmacists provided
data for the Access to Pharmaceuticals and Pharmacy Services chapter.
Rick Greene from the U.S. Administration on Aging, Kathleen Kelly from
the Family Caregivers Alliance, and Charlene Harrington and Martin Kitchner
from the University of California, San Francisco provided data for the
chapter on Family Caregiver Support of the Rural Elderly.
The contributions of Federal
staff also improved this report to a large extent. They include Marcia
Brand, Tom Morris, Jennifer Riggle, Michele Pray-Gibson, Karen Stewart,
Emily Cook and Keith Midberry in the Health Resources and Services Administration's
(HRSA) Office of Rural Health Policy; Nikki Bratcher-Bowman in the Office
of Intergovernmental Affairs at the Department of Health and Human Services;
Dennis Dudley of the Administration on Aging; and Jimmy Mitchell from
the HRSA Office of Pharmacy Affairs.
The Committee also benefited
from the hospitality and rich information provided by various individuals
involved with the Committee's two site visits over the past year. In June
of 2005, the Committee visited Johnson City, Tennessee. The organizations
representing the region, which included Johnson County Health Center,
Wilson Pharmacy and Mountain Empire Older Citizens, Inc., all helped to
inform the report you see here. We heard from several key speakers including
Paul Stanton and Ron Franks from East Tennessee State University, Howard
Chapman from Southwest Virginia Community Health Systems, Lisa Jenkins
from CareSpark, Nancy Peace from the Tennessee Commission on Aging and
Disabilities, Kathy Whitaker from First Tennessee Development District
Area Agency on Aging and Paul Moore, an independent pharmacist from Atoka,
Oklahoma. Special thanks go to Bruce Behringer and Joellen Edwards for
coordinating and hosting this meeting. In September of 2005, the Committee
visited Wilson, Wyoming and benefited greatly from the work of the individuals
in the region at the St. John's Medical Center, St. John's Medical Center
Foundation and the Star Valley Senior Citizens Center. We appreciated
the information presented by Brent Sherard, Bev Morrow and Roxanne Homar
from the Wyoming Department of Health, Robert Kelley from the University
of Wyoming College of Health Sciences, Michael Stelmach from John Snow
Inc., Kris Urbanek from the Mountain-Pacific Quality Health Organization
and Gary Shatto from Frontier Drug. Thank you to Michael Enright, for
coordinating and hosting the fall meeting. Special thanks should also
go to Lynn Weidel and Penny Hunt for their assistance in planning the
Wyoming meeting.
Finally, the Committee would
like to recognize the passing of an important leader in the field of rural
health. James Bernstein's work on improving the health of rural Americans
through the creation of the first State Office of Rural Health in North
Carolina and his commitment to training the next generation of rural health
leaders has been felt throughout the United States. The Committee hopes
to honor Bernstein's legacy continually through its work in advocating
for improved rural health and human services.
Sincerely,
The Honorable David M. Beasley,
Chair
The
National Advisory Committee on Rural Health and Human Services
Chairperson
The Honorable David Beasley
Former Governor
South Carolina
Darlington, South Carolina
03/01/02 - 03/31/06
Members
Susan Birch, RN, MBA*
Northwest Colorado Visiting Nurse Association Inc.
Steamboat Springs, CO
Term: 07/01/03 - 06/30/07
Evan S. Dillard, FACHE
Chief Operating Officer
Tallahassee Memorial Hospital
Tallahassee, Florida
Term: 07/01/02 - 06/30/06
Joellen Edwards, Ph.D., NP
Dean and Professor
East Tennessee State University
College of Nursing
Johnson City, TN
Term: 07/01/02 - 06/30/06
Michael Enright, Ph.D.
Chief of Psychology
St. John's Medical Center
Jackson Hole, WY
Term: 07/01/02 - 06/30/06
Bessie Freeman-Watson
Department of Social Services
Portsmouth, VA 23704-3103
Term: 04/01/03 - 03/31/07
Joseph D. Gallegos
Vice President of Operations
Western Regions- VI, VII, VIII, IX, X
National Association of Community Health Centers
Albuquerque, New Mexico
Term: 07/01/03 - 06/30/07
Julia Hayes
Assistant Director of Minority Health
Alabama Office of Primary Care and Rural Health
Montgomery, AL
Term: 07/01/04 - 07/01/08
Lenard Kaye, D.S.W.
Director, Center on Aging
Professor, School of Social Work
College of Business, Public Policy and Health
University of Maine
Orono, ME
Term: 04/01/03 - 03/31/07
Michael Meit, M.P.H.*
Executive Director
University of Pittsburgh Center for Rural Health Practice
Bradford, PA
Term: 07/01/04 - 07/01/08
Arlene Jaine Jackson Montgomery,
Ph.D.
Professor of Nursing
Hampton University
Newport News, VA
Term: 07/01/03 - 06/30/07
Ron L. Nelson, P.A.
President & CEO
Health Services Associates
Fremont, Michigan
Term: 07/01/03 - 06/30/07
Sister Janice Otis
SE Idaho Community Action Agency
Pocatello, ID
Term: 04/01/03 - 03/31/07
Larry K. Otis
Rural Community Development
Tupelo, MS
Term: 04/01/03 - 03/31/07
Patti J. Patterson, M.D.,
MPH
Vice-President for Rural and Community Health
Texas Tech University Health Science Center
Lubbock, TX
Term: 07/01/04 - 07/01/08
Raymond Rawson, D.D.S.
Professor Emeritus
University and Community Colleges System of Nevada
Las Vegas, Nevada
Term: 07/01/02 - 06/30/06
Heather Reed, MA
Rural Health Administrator
Ohio Department of Health
Primary Care and Rural Health Program
Columbus, OH
Term: 07/01/03 - 06/30/07
Thomas C. Ricketts, Ph.D.*
Deputy Director
Cecil G. Sheps Center for Health Services Research
University of North Carolina
Chapel Hill, NC
Term: 07/01/04 - 07/01/08
Tim Size, MBA
Executive Director
Rural Wisconsin Health Cooperative
Sauk City, WI
Term: 07/01/03 - 06/30/07
* Subcommittee chairs
2005-2006 Subcommittees
Pharmacy
Thomas Ricketts, Chair
Joellen Edwards
Evan Dillard
Joseph Gallegos
Ron Nelson
Raymond Rawson
Health Information Technology
Michael Meit, Chair
Michael Enright
Julia Hayes
Larry Otis
Patti Patterson
Heather Reed
Tim Size
Family Caregiver Support
Sue Birch, Chair
Arlene J. Jackson Montgomery
Len Kaye
Sister Janice Otis
Bessie Freeman-Watson
For Committee members’ biographies,
please visit the National Advisory Committee on Rural Health and Human
Services web site at:
http://ruralcommittee.hrsa.gov/.
About
the Committee
The National Advisory Committee
on Rural Health and Human Services (NACRHHS) is a 21-member citizens' panel
of nationally recognized rural health experts that provides recommendations
on rural issues to the Secretary of the Department of Health and Human Services.
The Committee, chaired by former South Carolina Governor David Beasley,
was chartered in 1987 to advise the Secretary of Health and Human Services
on ways to address health and human service problems in rural America.
The 21-member Committee's
private and public-sector members reflect wide-ranging, firsthand experience
with rural issuesin medicine, nursing, administration, finance, law, research,
business, public health, aging, welfare and human service issues.
Each year, the Committee chooses
key health and human service issues affecting rural communities to highlight.
Background documents are then prepared for the Committee by both staff
and contractors to help inform members on the issues. The Committee then
produces a report with recommendations on those issues for the Secretary
by the end of the year. The Committee also sends letters to the Secretary
after each meeting. The letters serve as a vehicle for the Committee to
raise other issues with the Secretary separate and apart from the report
process.
The Committee meets three
times a year. The first meeting is held in early winter in Washington.
The Committee then meets twice in the field (in June and September). The
Washington meeting usually coincides with the opening of a Congressional
session and serves as a starting point for setting the Committee's agenda
for the coming year. The field visits include ongoing work on the yearly
topics with some time devoted to site visits and presentations by the
host community.
The Committee is staffed by
the Office of Rural Health Policy, which is located within the Health
Resources and Services Administration of the U.S. Department of Health
and Human Services. Additional staff support is provided by the Administration
on Children and Families, the Administration on Aging and the Office of
the Secretary's Office of Intergovernmental Affairs.
Executive
Summary
This is the 2006 Report to the Secretary of Health and Human Services
by the National Advisory Committee on Rural Health and Human Services.
This year’s report examines three key topics: access to pharmaceuticals
and pharmacy services in rural areas; health information technology in
rural areas; and family caregiver support of the rural elderly.
All are pertinent and timely topics that the Committee chose during its
March 2005 meeting.
Access to Pharmaceuticals
and Pharmacy Services in Rural Areas
Access to pharmaceuticals
and pharmacy services is an increasing challenge for rural communities.
As prescription medications increase in usage and cost, problems with
affordability and access continue to result. This issue is particularly
important for rural areas because of their particular socio-economic,
demographic and health status challenges. This chapter focuses on the
evolving prescription drug marketplace alongside obstacles dealing with
financial access and workforce availability.
Financial access to pharmaceuticals
is a major issue in rural areas where a higher percentage of families
lack health insurance and there are fewer employment opportunities that
include insurance coverage for prescriptions. Spending on prescription
drugs nationwide increased 16 percent from 2000 to 2001 compared to a
9 percent increase in physician and clinical services and an 8 percent
increase in hospital costs. The high cost of pharmaceuticals is especially
difficult for rural communities that have millions of low-income workers
and a disproportionate share of rural residents enrolled in Medicare,
Medicaid or the State Children’s Health Insurance Program.
Both rural consumers and rural
pharmacists are dealing with the financial issues of prescription drugs.
Independent pharmacies are the most common type of pharmacy in rural areas,
yet they are increasingly receiving competition from mail-order companies
and retail chains. Given their small size and thin profit margins, many
independent pharmacies are facing the possibility of impending closure.
In addition, the issue of
workforce availability of pharmacists and other qualified health care
professionals who can dispense drugs in rural areas is a crucial factor
in the access to pharmaceuticals and pharmacy services discussion.
Only 12 percent of pharmacists nationwide practice in rural areas and
rural areas have fewer pharmacists proportionally than urban areas. Rural
communities are also dealing with an aging population of pharmacists whose
impending retirement is threatened by an insufficient number of younger
pharmacists practicing in rural areas.
Besides financial accessibility
and workforce availability, the chapter also discusses the possible impacts
that implementation of the Medicare Modernization Act (MMA) might have
on rural residents and rural independent pharmacies. Clearly, the
creation of a drug plan for Medicare beneficiaries will have a tremendous
benefit to seniors and, particularly, to rural seniors who are less likely
to have had coverage through a third-party or supplemental provider.
Still, with any dramatic change in the Medicare program, there are growing
pains and unintended consequences. Through testimonies and site
visits, the Committee discovered concerns among rural seniors and rural
policy experts about the impact of the new Medicare drug benefit. For
example, the Committee heard from seniors that signing up for the new
benefit is confusing given the complex choices among competing plans that
offer different pre-approval requirements, different formularies for covered
drugs, different access points and other variables. Moreover, some rural
experts are worried that access to local pharmacies may be at risk in
rural communities if the prescription drug plans rely too heavily on mail-order
companies to distribute the drugs or if rural beneficiaries are forced
to use mail-order services because of potentially lower costs in co-pays.
In that situation, there is concern that the MMA could indirectly contribute
to the loss of business for independent pharmacies as well as lead to
decreased consumer knowledge of prescription drug use.
In the Committee’s examination
of the issues surrounding access to pharmaceuticals and pharmacy services
in rural areas, the Committee makes several recommendations to the Secretary,
including:
- The Secretary should seek authorization to allow pharmacists to be
eligible for the National Health Service Corps, and to provide the funding
for the National Health Service Corps to provide them with scholarships
and loan repayments options.
- The Secretary should support research on the potential risks of pharmacy
closures in rural communities using Evidence-based Practice Centers
supported by the Agency for Healthcare Research and Quality.
- The Secretary should support an annual study for the next five years
that examines the impact of the Medicare Modernization Act on rural
pharmacies and rural residents’ access to pharmaceuticals and pharmacy
services.
Health Information Technology
in Rural Areas
In April of 2004, President
George W. Bush issued an Executive Order calling for most Americans to
be connected to an electronic health record within ten years. In order
to implement this ambitious plan, the Office of the National Coordinator
on Health Information Technology (ONCHIT) was created under the Department
of Health and Human Services (HHS), and HHS Secretary Mike Leavitt has
made this one of his key priorities. Before this Executive Order,
concerns over health information technology (HIT) needs were voiced throughout
the United States in both rural and urban discussions about health care
quality, medical errors, access to care and population health. Discussions
on HIT have ranged from technology such as bar coding and computerized
provider order entry to the provision of direct clinical care via telemedicine
and telehealth technologies.
It is evident that HIT presents
a number of opportunities for the health of rural America. HIT can
help disparate rural providers from across the spectrum of care better
coordinate services for their patients. It also has the ability
to help rural communities improve public health through disease surveillance
and targeted health education. A recent Institute of Medicine report
asserts that investing in HIT in rural America will help achieve the six
quality aims set forth in its original Crossing the Quality Chasm
report: make health care safer, more effective, patient-centered, timely,
efficient and equitable.
Despite the discourse surrounding
the myriad of HIT options, the focus of the President and ONCHIT has been
on electronic health records (EHRs). What makes this national issue
especially pertinent to rural communities is that EHR adoption is not
equal across health care providers. Rural America cannot afford
to be left behind in the adoption of this technology. Many rural
providers lack the resources of their urban and suburban counterparts,
which makes any investment in EHRs a potential risk given the limited
capital for HIT investment, rapid changes in technology and the dearth
of national technical standards.
To aid in HIT adoption, ONCHIT
has produced a Framework for Strategic Action with the following four
goals for the implementation of HIT, and specifically, EHRs. These
goals are:
- Inform clinicians
- Interconnect clinicians
- Personalize care
- Improve population health
This chapter examines each
of the four goals as well as the National Coordinator’s proposed phases
of implementation within each of these goals from a rural perspective.
The general conclusion of this chapter is that rural providers must successfully
achieve adoption of HIT at the start of the national movement. The
limited infrastructure and availability of capital in rural areas makes
the planning and adoption an even more critical and immediate step for
rural America. The Committee specifically highlights challenges
in rural infrastructure, workforce and resources, and also emphasizes
that rural health systems are not just smaller versions of urban and suburban
systems—HIT adoption in rural communities may follow different phases
of implementation than other systems. This chapter attempts to explain
the adoption gap and proposes recommendations on how to ensure that rural
America is not left behind as the HIT agenda moves forward.
The chapter draws from a wide
variety of literature as well as limited data sources and conversations
with Federal, State and local stakeholders. Through its findings,
the Committee makes several recommendations, including:
- The Secretary should work with the Congress and the Federal Communications
Commission to allow the use of Universal Service Funds for rural health
care providers to build greater infrastructure for broadband access
in rural communities.
- The Secretary should encourage groups like the American Health Information
Community to consult with the Federal Office of Rural Health Policy,
HHS Office of Intergovernmental Affairs and other key national rural
health organizations about the impacts of their decision-making on rural
communities.
- The Secretary should devote funding resources to ensure that technical
assistance is available for rural communities after the final release
and dissemination of the VistA-Office EHR software.
Family Caregiver Support
of the Rural Elderly
Families—not nursing homes,
social service agencies or other formal programs—provide the most long-term
care to older persons with disabilities. The Administration on Aging
(AoA) reported in 1994 that there are 44 million family caregivers in
the United States and 34 million of them care for someone 50 years old
or older. The majority of family caregivers are female, comprising
56 percent of the total number.
Two-thirds of all family caregivers
also work outside the home. Some 62 percent of caregivers have had
to make some kind of adjustment in their work life, such as reducing hours,
taking early retirement, going from full-time to part-time work or taking
unpaid leave. The American Geriatrics Society reports that one in
five family caregivers will quit his or her job to become a full-time
(and unpaid) caregiver.
The issue of family caregiver
support may be more pressing in rural areas where there is a higher proportion
of the elderly. On the whole, the rural elderly have less access
to skilled nursing and other long-term care services compared to their
urban and suburban counterparts. In fact, access to quality health
services, in general, was identified as the top rural health priority
among State and local health care leaders. Without these formal
services available, the rural elderly rely even more on family and friends
for assistance.
This chapter focuses on the
challenges of rural family caregivers, who are characteristically more
independent and, therefore, more hesitant to seek help and more resistant
to using formal services than their urban and suburban counterparts.
In its site visits, the Committee found that rural family caregivers are
often geographically isolated and hence lack the opportunity to learn
of available services from the limited service providers that do serve
rural communities. Isolation, resentment, guilt and anger plague the caregiver,
in addition to missed work and other financial difficulties. Research
shows that informal caregivers suffer from high levels of stress, burnout
and insomnia, and are more likely to use psychotropic drugs. It
is estimated that 20 percent of family caregivers suffer from depression,
which is twice the rate of the general population.
Utilization of caregiver support
services can be expanded through increased outreach and education to diminish
the stigma related to these services. One factor that limits adequate
family caregiver support for rural areas is fragmentation and a resulting
lack of coordination among health and human services programs in rural
areas, within Federal, State and local levels. Caregiving is an ongoing,
long-term concern. Informal caregiving is the backbone of the American
long-term care system, where the value of the services provided by informal
caregivers is estimated to be $257 billion annually, two times the amount
currently spent on home care and nursing home care. Significant
benefits to individuals and society can be accrued by offering assistance
to caregivers, especially in the first weeks of caregiving.
Given the increased need for
more resources, more education and outreach, the Committee makes several
recommendations to the Secretary, including:
- The Secretary should encourage better assessment of rural caregiver
needs as part of the National Family Caregiver Support Program (NFCSP).
- The Secretary should create a prominent, national social marketing
campaign on rural caregiving.
- The Secretary should establish a research grant program to study the
rural application and impact of the five required NFCSP service areas.
- The Secretary should lower the match requirement for the Title III
E program from 25 percent to 15 percent, thus aligning it with the match
required of other AoA programs.
Introduction
The 2006 Report to the Secretary
from the National Advisory Committee on Rural Health and Human Services
is the culmination of research and work by the Committee over the past year.
The 21-member Committee, comprised of distinguished rural health and human
service experts from across the nation, gathered in Washington, D.C. in
March 2005 to begin work on the 2006 Report. Each year, the
Committee seeks to identify timely rural health and human service topics
for its report. This year’s topics are access to pharmaceuticals and pharmacy
services in rural areas; health information technology in rural areas; and
family caregiver support of the rural elderly.
During the March 2005 meeting,
a cadre of rural health experts testified before the Committee to inform
them about the issues relevant to the three selected topics. Rebecca Slifkin
of the Rural Health Research Center at the University of North Carolina
at Chapel Hill and Jimmy Mitchell of the HRSA Office of Pharmacy Affairs
presented information on pharmacy issues facing rural areas. Kelly
Cronin of the HHS Office of the National Coordinator for Health Information
Technology and Helen Burstin of the HHS Agency for Healthcare Research
and Quality met with the Committee on issues related to health information
technology. Rick Greene of the HHS Administration on Aging testified
before the Committee on the National Family Caregiver Support Act and
other issues topical to family caregiver support. Greene was joined
by Donna Butts of Generations United.
Following the March 2005 meeting,
the Committee’s chair, David Beasley, identified three Committee members
to serve as chair of each of the subcommittees. Thomas Ricketts of North
Carolina chaired the Access to Pharmaceuticals and Pharmacy Services Subcommittee.
Michael Meit of Pennsylvania chaired the Health Information Technology
Subcommittee. Finally, Sue Birch of Colorado chaired the Family
Caregiver Support of the Rural Elderly Subcommittee.
Armed with information from
the testimonies, the Committee then conducted two field meetings to gather
more information on these issues at the community level. The field
meetings and site visits by the subcommittees took place in Johnson City,
Tennessee and Wilson, Wyoming. The Tennessee meeting offered the
Committee a perspective on the three issues in the context of the rural
underserved in the Appalachian region. The Wyoming meeting afforded
the Committee the opportunity to examine the three topics in the context
of isolated rural frontier areas.
Undertaking a rural analysis
of these issues was not without its challenges. The issue of access
to pharmaceuticals and pharmacy services is extremely broad, given that
there are multiple sub-issues to consider and weigh in on. While
the issue is a challenge for both urban and rural areas, there are specific
dimensions and implications that apply more to rural communities.
As a result, this may have been the most challenging issue taken on by
the Committee in recent years. In the case of the family caregiver
support of the rural elderly and health information technology topics,
the Committee faced the added burden of a lack of rural-specific data
that would have better quantified the rural aspects of both issues.
The challenge of finding rural-specific data is an ongoing concern for
the Committee. While HHS supports and conducts a great deal of research
each year, it does not often analyze the data by rural and urban demographics.
This is an unfortunate opportunity loss for the Secretary. Having
data separated between rural and urban areas would allow the Secretary
to better understand the rural impacts of particular health and human
service issues, and to identify how certain HHS programs can be utilized
to address those problems.
Despite these hurdles, the
Committee did its best to examine any relevant research studies, to use
existing data sources, as appropriate, and to develop proxy measures that
help to quantify rural concerns. In addition, the Committee drew
on the experience of all of its members and of the many experts both nationally
and in the field to inform the report.
As in years past, the Committee
sought to select topics that are timely within the national health care
debate though still crucial within the context of rural health.
The three topics in this year’s report are currently being examined by
HHS and other national policymakers. With the 2006 Report,
the Committee hopes to contribute to the national discussion of these
issues and to ensure that rural concerns are taken into account, particularly
as they relate to HHS activities in these areas.
In the report, the Committee
provides the current national context for each chapter’s topic in the
section, “Why the Committee Chose This Topic.” Then, the discussion
moves from the national level onto rural-specific issues in the chapter
section, “What Is Known About (the Topic).” Next, the Committee
highlights the work of HHS and other governmental agencies in “Current
HHS and Governmental Role.” The Committee then offers a “Conclusion”
and its “Recommendations” for the Secretary on how HHS can address some
of the obstacles and challenges related to the topic.
The high cost of medications
has brought the issue of access to pharmaceuticals and pharmacy services
to the forefront of the national debate. Central to the discussion
is the tremendous increase in medications to treat an ever-widening array
of diseases and conditions. These trends provide health professionals
and the patients they care for expanded opportunities to treat disease,
save lives and manage chronic conditions. The potential to improve
quality of health care, however, is undermined by serious issues concerning
the steep rise in medication costs and lack of pharmacy access for many
Americans. The elderly are at the center of the medication issue
because they have a disproportionate share of prescription drugs utilization.1
Thus, the elderly as a group are most vulnerable to the challenges of
access to pharmaceuticals and pharmacy services. The case is keener
in rural communities where there is a higher proportion of the elderly,
a higher rate of the uninsured and a higher rate of poverty.2
These combined factors signify the need to highlight rural areas’ obstacles
in obtaining adequate access to pharmaceuticals and pharmacy services.
Alongside the prominent discussion
about pharmaceuticals, health information technology has garnered a tremendous
amount of attention, and appropriately so. Health information technology
provides an effective means to improve quality of care. This issue is
especially important for rural communities since health information technology
has the ability to streamline the process of communication within and
between health care facilities. Though urgently needed, the Committee
discovered that rural areas do not currently possess the same level of
expertise, funding and infrastructure to adopt and implement health information
technology, as do their urban and suburban counterparts.
Finally, the pending move
of a significant portion of the baby boom generation into retirement is
already creating service challenges for many Americans. Within the
next 30 years, the number of people eligible for retirement is expected
to double.3 This issue provides timeliness and pertinence
to the Committee’s choice to address the family caregiver support topic.
Already many families are filling the role of caregiver for elderly relatives
and friends. In some cases, it is children caring for elderly parents,
while in others it is siblings caring for siblings or spouses for spouses.
Although these situations might be more ideal than nursing homes or assisted
living, the strain on the caregivers is evident and the challenges are
further complicated in rural areas due to a higher proportion of the elderly,
a higher burden of chronic diseases among rural residents and a lack of
infrastructure to support the caregivers.
No issue exists solely on
its own. This is especially valid for the three topics chosen this
year. Each of the topics has mutually reinforcing impacts, and though
they are treated as separate chapters within the report, the need to recognize
their interdependency must be noted.
What links these three topics
can be explained through one general example. More than ever, Americans
are utilizing medications. In a California survey conducted by the U.S.
House of Representative’s Committee on Government Reform, the study found
that 91 percent of the elderly were taking some form of medication and,
on average, each elderly person was taking four pills a day.4
Given the fact that rural areas have a disproportionate share of the elderly,
the potential burden of the family caregiving role there is greater. Like
other caregivers, rural caregivers have to juggle keeping abreast of all
the possible drug side effects and drug-drug interactions along with the
other responsibilities of caregiving. However, rural areas face
a lack of health information technology to facilitate a streamlined process
of communication among disparate health care providers. In addition,
health information technology such as bar coding, software programming
to detect adverse drug reactions, etc., could significantly improve the
medication safety in rural areas but, unfortunately, rural areas have
not been able to adequately implement these technologies.
On the whole, the discussion
of how these three topics are linked begs the need for collaboration.
As was noted in the Committee’s 2005 Report, collaboration is key
in addressing rural health and human service issues and this year’s topics
are no exceptions. Thus, while the Committee examined these issues
in-depth in the individual chapters, it is important for policymakers
in the Department to understand and take into account how the issues interact.
References
- Families USA. (2003, October 27). Out of bounds:
Rising prescription drug prices for seniors. Families USA Publication
No. 03-106. http://www.familiesusa.org/assets/pdfs/Out_of_Boundsab79.pdf.
- Committee on The Future of Rural Health Care, Institute
of Medicine. (2005). Quality through collaboration: The future of
rural health. Washington, DC: The National Academies Press.
- Social Security Administration. (2005, September).
Fast facts & figures about Social Security, 2005. SSA
Publication No. 13-11785.
- Minority Staff, Special Investigations Division, Committee
on Government Reform, U.S. House of Representatives. (2000, August
17). Prescription drug coverage, utilization, and affordability for
senior citizens in California.
Access to Pharmaceuticals
and Pharmacy Services in Rural Areas
Why the Committee Chose
This Topic
In simple terms, access to pharmaceuticals
and pharmacy services can be seen as a process that begins when medications
are manufactured and ends when consumers make appropriate use of medications.
The process depends on production of medications by pharmaceutical companies,
an adequate supply of medical personnel who are licensed to prescribe, an
adequate supply of pharmacists or other health professionals licensed to
dispense the medications, geographic access to pharmacies, and, ultimately,
consumers who have the resources to purchase the medications they need.
We know that chronic shortages of physicians and other health care providers
are barriers to the process in many rural areas of the country. However,
the broad issue of rural health manpower shortages is beyond the focus of
this chapter. Instead, this chapter will focus on the more narrow issues
related to pharmaceuticals and pharmacy services. The chapter will
also highlight certain issues related to the financing of prescription medications,
including comments on the new Medicare prescription medication benefit.
Finally, it will briefly describe some Federal programs that address rural
pharmacy access issues and make recommendations for strengthening or extending
those programs.
In studying rural access to
pharmaceuticals, the Committee analyzed the issue on several levels. As
noted above, access is affected by how the medications are paid for and
by whom, how they are prescribed and how they are delivered to the patient,
as well as the supply of pharmacists and other pharmacy personnel in rural
areas. In addition to these factors, rural areas are especially vulnerable
to the rapidly changing marketplace for prescription medications and the
special challenges they have created for small independent pharmacy providers
in rural areas. This chapter will touch upon all of these factors,
recognizing that any one of them could be the subject of a much more thorough
investigation.
Through its review of the
literature and from information gathered at field meetings and site visits,
the Committee has learned that current barriers to pharmaceutical access
stem mainly from financial barriers. However, factors of geographic
access and lack of adequate pharmacy services also play roles that contribute
to the access to pharmaceuticals issue. Often these factors interact with
each other to compound the challenges of access to pharmaceuticals in
rural areas.
The Committee hopes that this
chapter will focus the attention of policymakers on emerging issues that
could have significant implications for access to pharmaceuticals and
pharmacy services in rural areas of the country. The Committee believes
that policymakers must be attentive to these issues and work to protect
and enhance existing pharmacy resources such as Federal programs that
promote increased access to pharmaceuticals and those that promote the
recruitment and retention of pharmacy professionals who serve rural communities.
What Is Known About Access
to Pharmaceuticals and Pharmacy Services in Rural Areas
Financial
Access
Financial access to pharmaceuticals
is a major issue in rural areas where a higher percentage of families lack
health insurance and there are fewer employment opportunities that include
insurance coverage for prescription medications. The rapidly rising cost
and utilization of prescription medications is the central issue affecting
financial access. Prescription medication spending nationwide increased
16 percent from 2000 to 2001. The number of retail prescriptions per
capita rose from 7.9 in 1994 to 12.0 in 2004.1,2
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Prescription
Medication Assistance Programs
Some States and private
organizations have programs to assist low-income rural residents
in applying for prescription medication assistance programs. One
such program at the Southwest Virginia Community Health Systems,
Inc. involves patient advocates who are paid to complete the application
forms for patients that need financial assistance with medications.
A new software program was developed specifically for this purpose.
The program was so successful in its first year that the State of
Virginia provided a State grant in 2002 to support and expand the
program. Increased State funding has been made available in all
subsequent years. In one 10-month period the program served 2,536
patients' prescriptions valued at $3.1 million.
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The high cost of pharmaceuticals
is an especially difficult challenge for millions of low-income workers
in rural areas and their families. Many of them are eligible for some
coverage through public insurance programs such as Medicare, Medicaid
or the State Children’s Health Insurance Program. However, these
programs target specific population groups such as the elderly, the disabled,
and poor mothers and children. There are other rural residents who earn
too much and hence do not qualify for these programs. These individuals
may not be insured or may not be able to afford adequate insurance even
if some coverage is provided through their employment. Part of the
problem arises from the economic realities of rural America. Agriculture
and small businesses dominate in rural areas and these industries tend
to not provide adequate health insurance.
Many individuals without medication
coverage rely on pharmacy assistance programs provided by pharmaceutical
companies. These programs can provide free or low-cost prescription medications
to low-income groups or individuals who meet the criteria set by the medication
manufacturers. The medication industry’s trade group, the Pharmaceutical
Research and Manufacturers of America (PhRMA), reports that medication
manufacturers donated $4 billion in medications in 2004 by filling 22
million prescriptions nationwide.3 To date, there have
been no studies of these programs that would determine whether they play
a bigger role in securing prescription drugs for rural residents compared
to urban or suburban residents. However, it is clear that they are
a lifeline for a significant sector of the population; the Committee believes
more study is needed to determine the rural implications of this pharmacy
resource.
While many patients have become
reliant on these assistance programs, the programs are not without their
challenges. Some patient advocates believe that eligibility rules
for these kinds of programs are becoming stricter and that the application
process can be bureaucratic, confusing to applicants and time-consuming.
Some manufacturers have cancelled or suspended their programs without
notice, while others have frequently changed the types of medications
that are available. These programs also work best for individuals
with chronic conditions as opposed to emergent pharmaceutical needs.
Even in the best scenario, there is considerable delay between applying
for these programs and receiving the prescription medications. Due to
the difficulties with pharmacy assistance programs, several states have
developed programs to assist patients in navigating the process of applying,
whether utilizing the aid of patient advocates or software programming
to streamline the process.
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Medication
Access and Review Program (MARP)
The North Carolina Office
of Research, Demonstrations and Rural Health Development, with funding
from the North Carolina Health and Wellness Trust Fund, has developed
a software program called Medication Access and Review Program (MARP)
that automates the complicated process of searching for low-cost
and no-cost medications available through Patient Assistance Programs
for low-income patients. MARP determines patient eligibility, completes
applications, tracks requests, reminds the user when it is time
to reorder and provides a place for the user to maintain a permanent
record of a patient's medication history. The MARP database lists
more than 1,200 medications offered by more than 100 leading pharmaceutical
manufacturers. MARP has been implemented in 119 clinics and has
resulted in receipt of over $20 million a year in pharmaceuticals
for low-income patients in North Carolina.
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Individuals without medication
coverage or who cannot meet their needs through pharmacy assistance programs
must pay full price for their prescription medications. For rural
areas, this is a concern given the higher rate of poverty of rural residents.
Individuals with limited financial capabilities are more apt to forgo
treatment for illnesses and chronic conditions, resulting in worse outcomes,
increased hospitalizations and poorer health.
Insurers have employed a number
of mechanisms to manage costs and control utilization of prescription
medications, including the use of preferred medication prices that encourage
the use of generic medications over name-brand medications. As prescription
medication costs continue to rise and the number of prescription medications
continues to expand, insurers have quickly turned to tools such as pharmacy
benefit managers (PBMs) to manage medication benefits and negotiate prices
with the pharmaceutical companies. The PBMs have also looked for
ways to reduce costs in their dealings with pharmacists by reducing dispensing
fees in return for steering a higher volume of patients toward pharmacists
who will contract with them directly. These kinds of strategies
may be ill-suited to rural communities where there are smaller numbers
of patients and pharmacists are not necessarily competing in the same
way they would in urban areas. States are using similar strategies to
control the rising costs of medication benefits under their Medicaid programs,
and rural health policy experts are worried about the possibilities for
disproportionate effects on rural Medicaid beneficiaries.
Financial Issues for Rural
Pharmacies
The changing marketplace for
prescription medications has created financial challenges for rural pharmacies.
Independent pharmacies, which are the more common sources of prescription
medications and other pharmacy services in rural areas, are facing increased
competition from chain-store pharmacies, mass merchandisers and mail-order
suppliers. The rapid introduction of new medications has helped to create
a marketplace based on high volumes in which the low-volume retail pharmacies
that predominate in rural areas may not be able to compete. Large-volume
providers exert greater leverage in negotiating discounted prices for their
prescription medications. While some rural pharmacies are participating
in buying cooperatives, their lower sales volumes make it difficult for
them to enjoy the same pricing advantages as larger-volume providers. In
addition, due to the low-volume sales, medications often spend longer times
on the shelves in small pharmacies, leading to a slower recuperation of
expenses for those pharmacies.
Another common complaint from
rural pharmacists who testified to the Committee is the lack of transparency
in pricing for prescription medications. Manufacturers offer different
prices to different classes of providers and these price variations are
not disclosed. Independent pharmacists in rural areas have no way of comparing
their costs to those of other providers and are handicapped in developing
their purchasing options and strategies.
These emerging forces in the
marketplace for retail pharmacies are raising concerns about the continued
financial viability of rural independent pharmacies. While the changes
predate passage of the Medicare Modernization Act (MMA), they may be accelerated
as a result of the legislation. Today, third parties pay 75 percent of
all prescriptions. Partly as a result of the lower reimbursements rates
from third parties, most pharmacies operate on profit margins as low as
1 to 2 percent. For rural pharmacies, this poses significant difficulties
because they cannot offset the small margins through increased sales.4
Moreover, small pharmacies with lower volumes of prescription medication
sales are more dependent on the revenue generated from prescription medications.
Nearly 93 percent of revenue generated by independent pharmacies is from
prescription medication sales, compared with 64.6 percent in chain stores,
12.4 percent in supermarkets and 5.8 percent for mass merchant outlets.5
This greater dependence on prescription medication revenues leaves independent
pharmacies especially vulnerable to reductions in third-party reimbursements
for prescription medications and competition from higher-volume suppliers.
They are also more vulnerable to reductions in dispensing fees by Medicaid
and private insurance carriers.
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Wyoming's
PharmAssist Program
The State of Wyoming
has a unique PharmAssist Program that is being studied by other
States. A coordinator receives calls from citizens, evaluates their
pharmacy needs and, if required, refers the call to a pharmacist
in the patient's community who will arrange a one-on-one consultation
with the patient within a two-week period. The program has contracted
with pharmacists throughout the State to provide this service. Clients
pay only $5 and the State pays pharmacists a $120 consulting fee.
This program is unique in that it is open to all Wyoming residents,
regardless of income.
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Compounding the problems of
small rural independent pharmacies is their greater dependence on cash
sales of prescription medications. In 2002, rural areas had a higher percentage
of prescriptions paid for by cash than urban areas (18 percent vs. 13
percent).6 This raises potential issues concerning
the new Medicare medication benefit. While the MMA will provide benefit
to rural seniors, it may have negative implications for independent pharmacies.
With the implementation of the MMA, Medicare beneficiaries who paid full
price for medications at their local pharmacies will now have third-party
pharmacy benefits. Pharmacies may be negatively affected as some of their
business shifts from more lucrative cash payments to less profitable third-party
payments. In addition, negative effects might occur if MMA implementation
increases the use of competing mail-order suppliers. While MMA regulations
state that beneficiaries must be allowed to receive benefits through community
pharmacies, they may have a higher cost sharing compared to using retail
outlets and mail-order suppliers.
Utilization
Utilization is a key factor in
determining the issue of access to pharmaceuticals. There has been a dramatic
increase in the usage of medications in the past several years prompted
by direct-to-consumer advertising by the pharmaceutical industry and an
overwhelming amount of information available on the Internet. Several
clinicians on the Committee have expressed concerns that those two factors
are changing the relationships between providers and patients, in ways that
are both positive and negative. Patients may become more informed
about certain medications that the clinicians might not be aware of yet.
On the other hand, there is also an increased demand for clinicians to prescribe
medications that might not be necessary or demand for specific brand-name
medications that can be easily substituted with generic medications.
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Mail-Order
Medication Concerns
The Committee received
formal testimonies and spoke with local rural hospitals about the
issue of prescriptions being filled by mail order versus by an independent
community pharmacy. One rural independent pharmacist in Wyoming,
in particular, articulated that he feels pharmacists are disadvantaged
in the competition with mail-order houses and other large-volume
distributors where patients can obtain a multi-month supply of medications
in lieu of patronizing their local independent community pharmacy
for the medications and refills. Rural pharmacists testifying before
the Committee raised concern that patients receiving mail-order
prescriptions will not receive medication-specific counseling from
a pharmacist or will seek such services from the local pharmacist
who has no financial incentive to provide such services when the
prescription is not filled in his pharmacy.
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While patients are more informed,
clinicians face real challenges in navigating the increasing array of
medications to treat illness and manage chronic diseases. Some insurance
companies and health systems have responded by developing clinical protocols
and preferred medication lists to guide clinicians in making the best
possible choices based on evidence-based studies. For rural clinicians,
this is particularly helpful, since many are busy and these protocols
allow them to quickly sift through the ever-growing pharmaceutical options
for treating a particular condition. In addition, due to the shortage
of pharmacists in rural areas, many rural clinicians find themselves tackling
not only the responsibilities of prescribing but also of medication counseling,
tasks traditionally reserved for pharmacists.
Geographic
Access and Workforce
There is currently little research
on access to pharmaceuticals and pharmacy services in rural areas, but interest
seems to be growing. Much of this new interest has been kindled by the rapidly
rising costs and increased utilization of prescription medications, as well
as the debate on Medicare coverage of prescription medications and subsequent
passage of the MMA. In preparing this chapter, the Committee found some
relatively recent studies on geographic access to pharmacy services in rural
areas, but these studies only encompass limited areas of the country. Other
studies cited describe the economic realities of rural pharmacy practice
and the potential impact of changes that are occurring in the marketing,
distribution and reimbursement for prescription medications. The Committee
was unable to find current data on pharmacy closures in rural areas, even
though (as one person testified before the Committee) rural pharmacy closures
may be the “canary in the mine,” an early warning system for access problems.7
The Committee has noticed a decline in independent pharmacies nationwide.
The need for more research on these and related issues is evident.
The Committee believes any
discussion of access is tied strongly to workforce. Within that,
pharmacists play a key role, but so do other health professionals, particularly
in those settings where medications are dispensed but a full-time pharmacist
is not available. Physicians, physician assistants, nurse practitioners
and many other health care professionals aid in helping patients to obtain
necessary medications and provide necessary medication counseling.
However, the most visible
face of access to pharmaceuticals and pharmacy services is still the community
pharmacist. In rural areas, this can be a community pharmacist operating
in his own drugstore or it can be a chain drugstore. Rural pharmacists
play a key role in maintaining the health of their communities, which
often exceeds their basic responsibilities for dispensing medications.
In many rural communities, the local pharmacist is frequently the patient’s
first point of contact with the health care system. The local pharmacist
is also likely to be providing essential services under arrangements with
local hospitals, nursing homes, home health agencies and other health
providers. Patient counseling is also a critical component of pharmacy
practice in rural areas. These services are increasing in importance as
more new and modified prescription medications come to market and the
rural population continues to age.
A recurring theme in the pharmacy
literature is the importance of integrating pharmacists and pharmacy services
with other components of the health care system. This theme was also emphasized
by rural pharmacists and other experts who provided testimony to the Committee.
Integration is particularly important in rural areas where health providers
are in short supply. Pharmacists receive clinical training that goes well
beyond the dispensing of medications. They should be viewed as part of
a patient’s health management team, whether the patient is at home, in
the hospital or residing in a long-term health care facility. The Committee
believes that Federal programs need to promote integration.
A recent study of pharmacy
services in Minnesota, North Dakota and South Dakota found that the vast
majority of rural pharmacies in these States deliver prescriptions to
private homes and nursing homes. Further, almost all of the pharmacies
contacted in the study provided medication interaction screening services
and patient education, as well as consultations with physicians and other
primary care providers on medication dosages and other patient management
issues.8 Other studies have found that rural pharmacists
have been more involved than their urban colleagues in providing cognitive,
nondispensing pharmacy services.9 Examples include
the education of patients with chronic conditions such as diabetes and
assisting patients in monitoring their blood pressure. In some isolated
rural communities the local pharmacist is the only health care provider.
He or she may know customers on a personal level and be familiar with
their medical histories. Also, the pharmacist may be on-call 24 hours
a day and would be the only readily accessible source of expertise on
medication issues for local health care institutions such as hospitals
and nursing facilities.10
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HRSA's
Study of the Pharmacy Workforce
The HRSA study of the
pharmacy workforce discussed several factors that distinguish rural
pharmacy practice and create problems in recruitment and retention
of pharmacy personnel:
1) Isolation from other
health professionals;
2) Low profit margins
of community pharmacies and lower potential earnings for pharmacists;
3) Competition from
large retail chains and mail-order houses;
4) The growing number
of women pharmacists and the difficulties rural communities might
have in meeting their family and professional needs;
5) Isolation from pharmacy
and pharmacy technician schools;
6) The disproportionate
number of Medically Underserved Areas in rural America that forces
residents to seek medical care elsewhere, including purchase of
prescription medications;
7) The nationwide conversion
from Bachelor of Science Degree in pharmacy to the Doctor of Pharmacy
Degree that has lengthened the education program for pharmacists.
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The Committee found two studies
on geographic access to pharmacy services in rural areas. Both studies
covered limited areas in the Midwest and the results are not generalizable
to other rural areas of the country.
A study of pharmacy services
in Minnesota, North Dakota and South Dakota was published in 2002. It
was based on a telephone survey of all licensed rural retail pharmacists,
public health officials, clinic staff and social service workers in those
States who were in communities with potential pharmacy access problems.
The study also included an analysis of distances between rural pharmacies
and pharmacy closures. The researchers found that the vast majority of
rural residents in the three States live within 20 miles of a pharmacy
and that many pharmacies help to ensure access by remaining open during
evenings and weekends. While geographic access was not a significant issue
in the three States, the study results raised some significant concerns
about the future financial viability of rural pharmacies and shortages
in the pharmacy workforce. For example, the study reported that 11 percent
of the pharmacies expect to be sold during the next two years and 4 percent
expected to close. Forty-six rural pharmacies closed during 1996 to 1998,
with 10 closures resulting in several rural communities no longer having
a pharmacy.11 Although this limited data does not
raise alarms, the Committee is concerned that the growing financial pressures
on independent rural pharmacies, when combined with the other issues discussed
in this chapter, could lead to an increase in pharmacy closures that will
not be detected without greater vigilance.
A 1999 study of rural pharmacy
services in 74 rural counties of Illinois found that between 1970 and
1996 there was a 17 percent loss of pharmacies overall. Among the rural
Illinois counties, 44 lost pharmacies, 20 experienced a gain and the average
population served by individual pharmacies increased significantly. The
study concluded that while current access to a local pharmacy remains
good, a further decline in rural pharmacies could erode access to the
range of services offered by local pharmacies and many residents may lose
another health professional and source of health information in their
community.12
Both of the studies described
above noted that reduced access to pharmacy services may cause rural consumers
to forego essential treatments with prescription medications and deprive
them of professional help in preventing and resolving medication-related
health problems. They emphasized that the rural elderly are especially
vulnerable because of their high rates of prescription medication usage
and greater likelihood of experiencing transportation problems.
Maintaining geographic access
to pharmacy services in rural areas depends upon an adequate supply of
health care providers, including pharmacy personnel. Currently, the pharmacy
workforce is not evenly distributed across the country. Only 12 percent
of pharmacists practice in rural areas even though 21 percent of the country’s
population is in rural areas.13 Moreover, while
the national ratio is 78 pharmacists per 100,000 people, the rural ratio
is only 66 pharmacists per 100,000 people.14
In 2000, a report to Congress
on the nation’s pharmacy workforce prepared by HRSA found that during
the 1990s the demand for pharmacists began to exceed the supply. At the
same time, the use of prescription medications had increased rapidly.
The report showed that the average number of prescriptions handled by
retail pharmacists increased by 31.4 percent from 1992 to 1999.15
There is nothing in the current research literature to suggest that growth
in the use of medications and demand for pharmacists is slowing.
The same HRSA study cited
a decline in the number of pharmacy graduates during the 1990s and a corresponding
decline in the number of applications to pharmacy schools. However, this
situation appears to have changed. Data from the American Association
of Colleges of Pharmacy indicate that the number of applicants increased
in 2004.16 At the same time, the number of pharmacy
schools has grown to 96, with more schools expected to open in the next
few years.17 Despite these trends, the U.S Department
of Labor includes pharmacists among the high-demand occupations where
job vacancies will exceed the supply of candidates for the foreseeable
future.18
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Identifying
Rural Pharmacies At Risk for Closure
The College of Pharmacy
at the University of Minnesota has developed a protocol for identifying
rural pharmacies at greatest risk of closure. There were four factors
used to generate the risk assessment score for each of the pharmacies
surveyed.
1) The distance to
the nearest pharmacy patients would have to go if the surveyed pharmacy
closed, with the greater the distance, the higher the risk score;
2) The difference between
the age of the pharmacy owners and the ideal age when they would
have liked to sell their pharmacy. The study observed that many
pharmacy owners maintain their pharmacies beyond the age that they
would have liked to sell;
3) Total pharmacy revenues;
4) The difficulty in
recruiting pharmacists to rural areas.
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Some studies have raised concerns
about the high proportion of aging pharmacists in rural areas and what
this means for the future. One study in Minnesota found that the average
age of pharmacists who owned pharmacies in rural areas was 52.8 years
and that a significant number of pharmacists would like to sell their
pharmacy in three years or less.19 Concurrently, a
survey of pharmacy students revealed their concerns about lifestyle limitations
and their lack of interest in pharmacy ownership.20
The analysis suggests that when these aging independent rural pharmacists
retire, their pharmacies will close permanently, leading to a loss of
access to pharmaceuticals and pharmacy services for many rural communities.
Pharmacy technicians are also
a vital part of the pharmacy workforce. They dispense medications with
the supervision of a pharmacist, whether it is directly or via telepharmacy.
The distribution of pharmacy technicians vary throughout the country,
with certain states utilizing Pharmacy Technician Certification Boards
whereas others do not. There has been limited research on pharmacy technicians
and their potential role in helping to alleviate the pharmacy personnel
shortage. A key factor of the issue is that pharmacy technicians
are not considered extenders of care, such as physician assistants are
for physicians; rather, pharmacy technicians require pharmacist supervision.
Pharmacy
Services in Rural Hospitals, Nursing Facilities and Extended Care
Facilities
There are major differences between
large and small hospitals in the extent of pharmacy services they provide.
A national survey of pharmacy practice in hospital settings conducted by
the American Society of Health System Pharmacists found that few small hospitals
provide the 24-hour inpatient pharmacy services that larger hospitals provide.
Among small hospitals with less than 50 beds, only l.5 percent provided
24-hour service, while 95.6 percent of hospitals with more than 400 beds
provided this coverage. In addition, pharmacists’ review of medication orders
was less prevalent in small hospitals—reviews were made in 5.9 percent of
hospitals with less than 50 beds, as opposed to 92 percent of hospitals
with more than 400 beds. The survey also showed that medication therapy
management services are less likely in smaller hospitals.21
(See the table, “Hours of Inpatient Pharmacy Operation per Week”).
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Alaska
Native Medical Center Telepharmacy Program
The Alaska Native Medical
Center has developed a unique telepharmacy program to help address
the pharmacy needs of seven Community Health Centers in South-central
Alaska and the Aleutian Islands. Due to their remote, frontier nature,
these sites cannot rely on traditional pharmacy services; therefore,
telepharmacy has been the means through which these communities
have access to pharmaceuticals. Pharmacists in Anchorage view the
medication orders and authorize the dispensing via teleconference.
Patients are counseled either via telephone or televideo.
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Rural nursing homes and extended
care facilities often contract with local pharmacies or regional suppliers
for their pharmaceuticals. The Committee visited an independent pharmacy
in Johnson City, Tennessee that serves health care providers located in
surrounding isolated areas of Appalachia. The pharmacy was using advanced
automatic dispensing technology to provide pre-packaged pharmaceuticals
and other biologicals for individual patients in nursing homes and extended
care facilities. It provides consultation and expertise to local physicians,
institutional providers and individual patients on a wide range of issues,
including medication safety, medication management, options for prescription
medications and other issues. These relationships took many years
to be forged, thus there is concern that emerging market forces and Medicare
Part D could disrupt long-standing relationships between this pharmacy
and the patients and providers it serves as many consumers enroll in mail-order
medication programs. In addition, this site visit illustrated the strength
of marrying health information technology with quality pharmacy services.
In its study concerning pharmacist staffing in rural hospitals, the Upper
Midwest Rural Health Research Center concludes that the usage of information
technology increases the safety of medication dispensation; this site
demonstrated the feasibility of such a link.22
Hours of Inpatient
Pharmacy Operation per Week
Hours
of Inpatient Pharmacy Operation per Week (% Hospitals)
(% Hospitals)
| Characteristic |
n |
Mean ± S.D. |
Range |
<56 hr |
56-83 hr |
84-111 hr |
112-167 hr |
168 hr |
| |
| All hospitals |
492 |
101.3 ± 49.3 |
0-168 |
21.5 |
26.6 |
13.4 |
7.9 |
30.6 |
| Staffed beds |
| <50 |
61 |
54.3a ± 24.1 |
0-168 |
62.3b |
29.5 |
6.6 |
0.0 |
1.6 |
| 50-99 |
89 |
78.6 ± 29.0 |
0-168 |
11.2 |
59.6 |
19.1 |
4.5 |
5.6 |
| 100-199 |
80 |
108.6 ± 37.7 |
40-168 |
3.8 |
28.8 |
27.5 |
17.5 |
22.5 |
| 200-299 |
79 |
151.4 ± 28.8 |
71-168 |
0.0 |
2.5 |
10.1 |
15.2 |
72.2 |
| 300-399 |
93 |
161.6 ± 17.7 |
80-168 |
0.0 |
1.1 |
1.1 |
10.8 |
87.1 |
| >400 |
90 |
164.7 ± 16.0 |
67-168 |
0.0 |
2.2 |
1.1 |
1.1 |
95.6 |
a. Design-based F(1,486) = 1250.72, p<0.0001.
b. Uncorrected X2 = 491.06, d.f. = 20, design-based F(1261, 6126.57)
= 29.19, p < 0.0001.
Source:
Testimony to the National Advisory Committee on Rural Health and
Human Services by the Association of Health-System Pharmacist, August
16, 2005. (2004 Association of Health-System Pharmacists National
Survey).
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Current HHS and Governmental
Role
HHS plays a significant role
in the delivery of pharmaceutical services through its administration of
the Medicare, Medicaid and State Children’s Health Insurance programs.
Medicare
The medication benefit that began
in 2006 has the potential to vastly improve financial access to prescription
medications for senior citizens in rural communities. Prior to the
passage of the MMA, more than a third of Medicare beneficiaries had no prescription
medication coverage.23 Historically, rural Medicare
beneficiaries have had more difficulty affording medications than urban
beneficiaries. In 1999, one-half of all rural seniors had no prescription
medication coverage compared to only one-third of urban seniors. Adding
to the difficulties of rural Medicare beneficiaries is the fact that they
often need more prescription medications than urban seniors due to a higher
prevalence of chronic conditions.24
The Committee is encouraged
by the number of pharmacy plans that are available in rural areas in addition
to the 11 national plans. It is clear that HHS is actively working
to bring access to pharmaceuticals and pharmacy services to many Medicare
beneficiaries.
However, rural researchers
and policy advocates have identified concerns about how the program will
be implemented in rural areas, with many of the concerns centering on
the access issue. The MMA adopted access standards used by the TRICARE
Retail Pharmacy Program that insures military health care beneficiaries.
In rural areas, the TRICARE standard for access is that at least 70 percent
of beneficiaries must live within 15 miles of a retail pharmacy. In other
words, 30 percent of rural Medicare beneficiaries can live more than 15
miles from a pharmacy and the standard might still be met. Depending on
how the standard is implemented, about 7.8 million rural beneficiaries
may not have access to a network pharmacy.
Providers of the Medicare
drug benefit must include in their network “any willing pharmacy” that
can meet the providers’ terms and conditions. Some rural pharmacies may
not be able to meet the requirements (i.e., information processing capabilities)
and could be excluded from the networks.
Another concern is that rural
residents have little prior experience selecting from multiple insurance
plans. Under the new Medicare medication benefit, beneficiaries will have
to make difficult and confusing choices among competing plans that are
offering different pre-approval requirements, different formularies for
covered medications, different access points and other variables. A related
concern is that the penalty for late enrollment may disadvantage rural
beneficiaries if they delay enrolling because they have more limited access
to information and assistance in making plan choices. Beneficiaries will
need access to information and assistance in understanding plan options.
Finally, there is the concern
that rural seniors who are dually eligible for Medicare and Medicaid may
be adversely affected by the MMA in some States. Under the law, seniors
in some States will be moving from generous Medicaid medication coverage
to less generous coverage under Medicare.
The validity of these concerns
will not be known until the new benefit begins. The Committee will be
tracking MMA implementation issues in rural areas over the next few years.
Medicaid
and SCHIP
Medicaid and SCHIP (State Children’s
Health Insurance Program) enrollees in rural areas are vulnerable to the
rising costs of prescription medications and the resulting efforts to control
these costs. In recent years, the Medicaid program has experienced a rapid
increase in spending for prescription medications. Between fiscal years
1997 and 2002, Medicaid’s expenditures on medications in the fee-for-service
part of the program increased at an average annual rate of 18 percent. Consequently,
policymakers at both the Federal and State levels are considering ways to
moderate that growth.25
Some States have already taken
action. According to a study by the HHS Office of the Inspector General,
17 of 43 States responding to a 2003 survey had recently reduced their
Medicaid reimbursements for prescription medications.26
States adopted a number of different strategies to reduce their costs,
including lowering their medication acquisition costs, implementing maximum
allowable costs for certain classes of medications, adopting more restrictive
medication formularies and reducing dispensing fees paid to pharmacists.
Further, many States have tried to control costs by freezing or reducing
provider payments, restricting eligibility to certain populations, adding
cost-sharing requirements and other strategies.
Many rural advocates believe
that these cost-cutting measures will have a disproportionate effect in
rural areas because the percentage of the rural population dependent on
Medicaid is proportionally greater than for urban areas.27
Further, there are proportionately more rural elderly receiving Medicaid
(10.1 percent) than urban elderly (8.2 percent); hence, with the reduction
in Medicaid benefits, the elderly in rural areas will be affected more.
Efforts to control pharmacy costs also could create unique access barriers
in rural areas because rural pharmacists are more reliant on Medicaid
reimbursement than urban pharmacists.28
In addition to Medicare and
Medicaid, HHS administers other significant programs to improve access
to pharmacy services in rural and urban areas.
340B Program
Administered by HRSA since its
creation in 1992, the 340B Drug Pricing Program (340B) enables certain federally
funded safety net providers to obtain significant discounts on outpatient
drugs. On average, 340B drugs cost 20 to 40 percent less than the
Average Wholesale Price (AWP). A variety of entities including Federally
Qualified Health Centers, Urban Indian Health Centers, Family Planning Clinics,
Hemophilia Treatment Centers and other covered entities are eligible to
participate in 340B. In addition, publicly owned non-profit Disproportionate
Share Hospitals (DSHs) with a DSH adjustment percentage greater than 11.75
can participate in 340B, and private non-profit DSH hospitals may also participate
in 340B if they contract with a State or local government to provide uncompensated
care. Critical Access Hospitals and federally designated Rural Health
Clinics are currently ineligible to participate in the 340B Program.
Prior to the 2003 MMA, most
rural hospitals with under 100 beds were ineligible for the program.
However, effective April 1, 2004, Section 402 of MMA raised the DSH adjustment
rate cap for most rural hospitals to 12 percent, making approximately
360 small rural and urban hospitals that provide a significant amount
of charity care eligible to participate in 340B. As of October 2005,
only 120 hospitals (30 percent) have enrolled in 340B. Although the number
of hospitals participating in 340B is growing slowly, the Committee is
concerned about why more hospitals are not taking advantage of this beneficial
program.
Some potential barriers to
participation include:
- The need for private non-profit rural DSH hospitals to have a written
agreement or contract with State or local government to provide uncompensated
care;
- The confusion regarding participation in group purchasing organizations;
- The program's non-coverage of inpatient medications;
- The confusion about program benefits;
- The perception that the program is complicated and overly burdensome.
The Office of Rural Health
Policy and the HRSA Office of Pharmacy Affairs are working together to
promote the benefits of 340B to eligible rural hospitals and increase
enrollment in this cost-saving program, which can help increase access
to affordable medications for rural patients.
Telepharmacy
Programs
HRSA, through its Rural Telemedicine
Network Grant program and through annual earmarked grant projects, has also
invested in a number of telepharmacy projects. This program and its grant-making
authority provide another mechanism for rural communities seeking to expand
pharmacy services through the use of telecommunications technologies. One
example is a program conducted by a Federally Qualified Community Health
Center in Spokane, Washington that involves the dispensing of low-cost medications
obtained through participation in the 340B program discussed above. The
program uses a two-way interactive video conferencing system for centralized
management and supervision of the dispensing of prescription medications
to patients at six urban and rural clinics. The project is taking advantage
of a decision by the State Pharmacy Board that allows pharmacy technicians
and nurses to dispense medications under long-distance supervision using
telecommunications technology. Another example is a program at the North
Dakota College of Pharmacy at the University of North Dakota. This project
allows a licensed pharmacist at a central site to supervise a registered
pharmacy technician at a remote rural site in processing prescription medications
for patients.
National
Health Service Corps Demonstration
Three years ago the National
Health Service Corps initiated a demonstration project that placed 24 pharmacists
in medically underserved areas of the country. Roughly an even number of
pharmacists were placed in rural and urban areas. In addition to their salaries,
the pharmacists receive $35,000 per year for the first two years to pay
back their education loans, and each subsequent year they receive at most
$25,000 until the loans are repaid. There was no standard within the program
to determine whether the areas where the pharmacists were placed were underserved
in terms of pharmacy professionals. However, the demonstration did require
the presence of a National Health Service Corps physician in each area where
a pharmacist was placed. The lack of a standard to identify pharmacist shortage
areas makes it difficult to evaluate the need for further placements by
the Corps. Appropriate standards would be required for a legislative expansion
of the Corps to authorize the recruitment and placement of pharmacists.
A report on the pharmacist demonstration will be available from HRSA in
September 2006.
Quentin
Burdick Interdisciplinary Grants
This program administered by
HRSA supports grants for developing new and innovative methods and models
for training health care professionals to provide services in rural areas.
Several projects include training in pharmacy services. The program allows
for increased recruitment and retention of health care professionals, including
pharmacists, in rural communities. Moreover, since the program emphasizes
interdisciplinary cooperation and work, the pharmacists who participated
in these programs tend to collaborate more extensively with other health
care professionals, a characteristic that is crucial for rural areas.
HIV/AIDS
Drug Assistance Program
In 2002, about 128,000 AIDS patients
received medications through HRSA’s AIDS Drug Assistance Program. In 2003,
there were 52,000 AIDS cases reported in rural areas compared with 808,000
cases in urban communities.29 States determine eligibility
for the program and employ different strategies for distribution of the
medications. Some use local pharmacies as the point of distribution. The
program is becoming more significant for rural areas as the number of AIDS
cases increases there.
Rural Health
Outreach and Network Development Grants
These two programs support innovative
projects for integrating health care services in rural areas. Both programs
have supported a limited number of projects that include pharmacy services.
Though not specifically geared toward pharmacy issues, these grants do provide
some funding to programs that seek to increase recruitment and retention
of pharmacists and increase access to pharmaceuticals and pharmacy services
in rural communities. Many of the Outreach and Network Development grants
that contain pharmacy-related projects aim to obtain free or reduced-cost
drugs for the low-income and uninsured in their local communities.
Area Health
Education Centers
These academic-community partnership
centers concentrate on training health professionals to focus on specific
local and State health needs. The program seeks to improve the supply,
distribution, diversity and quality of health professionals to serve underserved
populations. In that capacity, Area Health Education Centers promote
the recruitment and retention of health care professionals, including pharmacists,
to medically underserved areas, both urban and rural. The Area Health
Education Centers design programs that promote interdisciplinary studies,
with trainings coordinated among primary care physicians, nurses, pharmacists
and other health professionals.
Agency for
Healthcare Research and Quality
The Agency for Healthcare Research
and Quality (AHRQ) is the lead Federal agency on quality of care research.
AHRQ coordinates, conducts and supports research into measurement and improvement
of health care quality. One of the ways that AHRQ accomplishes these
goals is through utilization of Evidence-Based Practice Centers that focus
their research on the effective delivery of health care in the nation. There
are 12 Evidence-Based Practice Centers that develop evidence reports and
technology assessments on clinical, social science/behavioral and economic
topics related to the effectiveness of health care delivery. Though
the centers have not focused specifically on the issue of access to pharmaceuticals,
they do address such topics as medication errors, medication management
and health care costs containment, all topics related to the discussion
of pharmaceuticals and pharmacy services access.
Conclusion
The Committee chose this topic
because it believes that access to pharmaceuticals and pharmacy services
is a pressing issue for rural communities and it is likely to become more
important in the future. During its investigation of this topic, the
Committee acquired a keen appreciation for the vital services that rural
pharmacists are providing in their communities. It is clear from the literature
and from the Committee’s first-hand experiences with these providers that
they are rendering services that go far beyond the dispensing of medications.
In rural communities, the local pharmacists are more likely to be closely
involved with the overall health care needs of patients and their families
than their counterparts in urban areas. They are indispensable assets in
rural communities. It is a potentially significant problem that the nationwide
demand for pharmacists currently exceeds the supply. If this disparity becomes
worse over time, as many projections suggest, rural areas may begin to experience
significant pharmacist shortages.
In addition, changes in the marketplace for pharmaceuticals that were highlighted
in this chapter, including the growth of third-party payments and competition
from mail-order distributors and large commercial suppliers, are major threats
to the continued viability of rural independent pharmacies. When a rural
independent pharmacy closes, the community is likely to lose necessary services
such as medication counseling and emergency medication dispensing, which
could adversely affect rural residents. This issue must be closely
watched over the coming years.
Recommendations
The Committee encourages the
Secretary to ensure continued access to pharmaceuticals and pharmacy services
in rural areas through the following recommendations:
Department Grant Programs:
• The Secretary should include
rural pharmacy services as a focus for existing Departmental grant programs.
The Committee has identified
several grant programs in the Department that could be used effectively
to promote and support access to pharmaceuticals and pharmacy services
in rural areas. These include the Quentin Burdick Interdisciplinary Grants
authorized under Title VII of the Public Health Service Act; the Rural
Health Network Development Grants authorized under Title II, Section 330A
of the Public Health Service Act; the Rural Health Outreach Grants authorized
under Title II, Section 330A(f) of the Public Health Service Act; grants
to support schools of pharmacy authorized by Title VII of the Public Health
Service Act; and the 340B Medication Discount Program. The Secretary
should identify other programs as well. Programs with appropriate authorizations
should encourage applications from qualified organizations that can present
innovative ideas for improving or sustaining access to pharmaceuticals
and pharmacy services in rural areas, and for integrating pharmacy services
with other components of rural health care delivery systems.
National Health Service
Corps:
• The Secretary should seek
authorization to allow pharmacists to be eligible for the National Health
Service Corps, and to provide the funding for the National Health Service
Corps to provide them with scholarships and loan repayments options.
The National Health Service
Corps recently completed a demonstration program that placed a small number
of pharmacists in underserved areas of the country. The Committee believes
that the mission of the Corps should now be expanded to include pharmacists
among the other health professionals eligible for loan repayments, scholarships
and placements through the Corps. Moreover, the Committee is aware
of the potential difficulties posed by the lack of criteria for designating
pharmacist shortage areas in rural parts of the country. The Committee
believes, however, that the existing criteria for designating Health Professionals
Shortage Areas are a reasonable proxy for shortages of pharmacists and
could be used by the Corps until such time as more specific criteria could
be developed.
Area Health Education Centers
(AHEC):
• The Secretary should use
the AHEC program to promote and support programs to better integrate rural
pharmacy providers with other components of rural health care delivery.
The AHEC program has been,
and continues to be, an effective source of support for educational programs
and other efforts to help rural communities and rural health care providers
develop more integrated systems of care. The critical role of pharmacy
providers in rural areas and the need for them to become a more integral
part of local health care delivery systems should be recognized and supported
through the AHEC program.
Workforce Studies:
• The Secretary should require
workforce studies conducted by the Health Resources and Services Administration
to analyze any potential differentials between rural and urban in terms
of health professions workforce. The Secretary should also charge
HRSA to conduct a follow-up study to the 2000 pharmacy workforce report.
In presenting this chapter,
the Committee was able to use some limited information from a major study
of the nation’s pharmacy workforce conducted by HRSA in 2000. That study
(and others like it) did not provide data on urban and rural differences
in the pharmacy workforce. The Committee believes that any future studies
should attempt to identify and present workforce data that allows comparisons
between urban and rural areas. Further, the Committee recommends that
the Secretary require HRSA to do an analysis of the urban/rural distribution
of pharmacists in 2006. This study is critical given the projected disparity
in the nation’s supply and demand for pharmacists.
Evidence-Based Practice
Research:
• The Secretary should support
research on the potential risks of pharmacy closures in rural communities
using Evidence-based Practice Centers supported by the Agency for Healthcare
Research and Quality.
The Committee has found that
more research needs to be conducted as to the potential factors that might
place a rural community at risk of losing their local pharmacy.
In identifying those issues, the Committee believes it will be easier
to develop programs to target those risks.
The 340B Drug Pricing Program:
• The Secretary should recommend
to Congress that the list of eligible entities for the 340B Drug Pricing
Program be expanded to include Rural Health Clinics and Critical Access
Hospitals.
Under the 340B program, rural
health clinics should qualify if they operate on a sliding fee scale and
Critical Access Hospitals should qualify if they show that they have a
Disproportionate Share Percentage greater than 11.75 percent if paid under
the Medicare Inpatient Prospective Payment System. Rural Health Clinics
and Critical Access Hospitals that meet these criteria must be considered
a vital part of the health care safety net in rural areas and should be
recognized as such under the 340B program.
The Committee also recommends
that the Secretary provide additional resources to the HRSA Office of
Pharmacy Affairs that administers the 340B program. Throughout the
year, the Committee received testimony that many entities eligible for
the program are not aware of its benefits or have been unable to seek
participation because of staffing limitations and other factors. Further,
these entities often need technica |